How to Learn Connection Number?

1. To learn connection number assigned to you, select Menu>SIM Menu>Show my numbers and press ОК. 
2. After few seconds your phone display will show connection number assigned to you (or the list of numbers if more connection numbers were assigned to you). 
3. You may be assigned more connection numbers and they all will be associated with one SIM card. Due to that you have option of choosing any of connection numbers assigned to you and set it as the main one. Connection number set as the main number will be displayed for subscribers whom you call. 
4. To set the main connection number, select Menu>SIM Menu>Show my numbers and press ОК, after few seconds the display of your phone will show the list of connection numbers assigned to you. 
Press function key on your mobile phone (the one under subscript ANSWER on the phone display) and on the next Menu page enter ordinal number of connection number you want to set as the main number, then press again the same function key, select TRANSFER.
Message DONE appears on the phone display confirming that the operation is completed successfully. 
The first in the list of your connection numbers is your main connection number.
The other way to receive information about your connection number is to dial 094 and press Call. 

How to Send SMS?

To send SMS the number of your recipient shall be entered in the international format <+> , for example: +3620ХХХХХХХ . Besides, you may send SMS on reduced pricing through the SIM Menu. Select in SIM Menu “Send SMS”, enter in field “Enter destination Number” the number of your subscriber and press OK. In the field “Enter Message” enter text in Latin letters and press ОК. Attention: sending SMS by means of SIM Menu is possible only in Latin letters. SMS may be received only on condition that your main connection number coincides with the number attached to your SIM Card at purchase. The inscription SMS will be located together with your main connection number in the list of connection numbers. You may send free SMS to the SIM Card Altitel from our website. www.altitel.net In case if SMS is not sent check correctness of SMS Center settings in your phone +371 2 585 0115

How to Learn the Cost of Call?

To know the cost of call to a certain number, select Menu>SIM Menu>Check rate, in Enter destination number box enter the number of subscriber, the cost of call to whom you want to know, and press ОК. After few seconds you will see on the display of your phone the information about the cost of the call and the offer to call number checked by you. Detailed information about tariffs is provided in the Chapter “Tariffs”.

How to Replenish Balance?

Balance may be replenished by the following means: - direct payment through the website - payment through tour operators, partners of the Company; - through payment terminals; - through express payment cards. To replenish your balance through the express payment card select the option “Add Airtime" in SIM Menu and enter PIN code of the card or dial 098 and press "Call", for example: 098123456789012, button "Call".

Why does not my phone work?

Your phone may not support automatic transformation of call. In case if the phone does not support it automatically select Menu>SIM Menu>Settings>Activate service, enter in the field “Enter service code” code: - 1221 (1220 switch off), applied for the phones on the platform of Android, Windows, separate Nokia models; - 1211 (1210 switch off), applied for the old Samsung phones. To return please select Menu > SIM Menu > Settings > Activate service, enter code 0000 in the field „Enter service code“and press „OK“. If after entering the indicated code your phone does not support automatic call transformation, please try to make the call in manual mode by dialing the number of your subscriber in the following order: *146*, country code, number of your subscriber, # and press the button “Саll”. Wait for the incoming call, press the button “Саll” and wait for the connection with your subscriber. As it is impossible to apply USSD technology in Saudi Arabia, Canada and United Arab Emirates, for using the services you need to switch on special mode with the assistance of SIM card menu. Please select in the menu Mеnu > SIM Menu > SETTINGS > SMS MODE, press „ON“ on the opened page and enter button. *From the moment of switching on the mode „SMS MODE“ the call is possible only by mean of SMS and in such case SMS price is added to the conversation price.

Will Altitel Work with my Mobile Phone?

Certainly, if it is not on disks or buttons, manufactured in 60-80ies!!!